These Terms of Service ("Terms") govern your use of the Lost Relics website located at https://lostrelics.io/, any related domains or subdomains, the Lost Relics game, game launcher, and any related software, applications, content, and services provided by Codebit Labs Pty Ltd ("Codebit Labs", "we", "us" or "our") (together, the "Platform").
By accessing, installing, downloading, or using the Platform, creating an account, or using any other services provided by Codebit Labs, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Platform.
We may update these Terms from time to time. Where we make material changes, we will take reasonable steps to notify you (for example, via the website, in-game notices, or by email). The updated Terms will apply from the date they are posted on the website or otherwise notified to you. By continuing to use the Platform after the updated Terms are posted or notified, you agree to be bound by the updated Terms.
Acceptance of Updated Terms. Where we make a material change (e.g. new paid mechanic, drop-rate alteration, or removal of a core feature), we will require you to positively accept the updated Terms via a pop-up, checkbox, or continued play prompt before you may access the Game. Continued use after such prompt constitutes acceptance.
These Terms of Service were last updated on 8 December 2025.
In these Terms, unless the context otherwise requires:
To use certain parts of the Platform (including the Game) you must create an Account and provide accurate, complete, and up-to-date information, including your date of birth and country of residence. You must promptly update your Account information if it changes.
You represent and warrant that:
If you are under 18, you must provide a valid email address of your parent or guardian. We will send a consent request; the Account will remain locked until consent is verified.
You are responsible for maintaining the confidentiality and security of your Account credentials and for all activity that occurs under your Account. You must not share your Account or login details with any other person or allow any other person to access your Account. You must notify us immediately if you become aware of any unauthorised access to, or use of, your Account.
Subject to your ongoing compliance with these Terms, Codebit Labs grants you a limited, revocable, non-exclusive, non-transferable, and non-sublicensable licence to access and use the Platform and to install and use a single copy of the Game client software on a device that you own or control, solely for your personal, non-commercial entertainment use.
This is a licence to use the Platform and Game, not a sale or transfer of ownership. All rights in and to the Platform and Game not expressly granted to you are reserved by Codebit Labs and its licensors. We may revoke this licence (in whole or in part) at any time in accordance with these Terms.
You acknowledge that between you and Codebit Labs, all intellectual property rights in the Platform, Game, and all Virtual Items (including Blockchain Item metadata and art) are owned by Codebit Labs or its licensors. Your licence does not grant any right to use such intellectual property outside the Game environment.
By using the Platform, you warrant on behalf of yourself, your users, and other parties you represent that you will not:
Without limiting the above, you must not (and must not authorise, assist, or enable any other person to) do any of the following in relation to the Platform or any part of it:
All Virtual Currency and Virtual Items are part of the Platform and are licensed, not sold, to you. You acknowledge and agree that:
Australian Consumer Law – Limited Remedies. Nothing in these Terms excludes, restricts, or modifies any right or remedy you may have under the Australian Consumer Law ("ACL") that cannot be lawfully excluded.
The ACL consumer guarantees only apply to Paid Services (Luneri, loot containers, membership, or other items purchased with real money or cryptocurrency). Items earned for free (e.g. via Gold Coins, gameplay, or events) are not covered.
For Paid Services, you acknowledge and agree:
All ACL claims must follow the Dispute Resolution process in these Terms.
Item Revocation & Replacement Policy. We reserve the right to:
Such actions do not constitute a major failure under the ACL and do not trigger refund rights.
Australian Consumer Law Applies. If you acquire a Blockchain Item (whether currently stored on-chain or off-chain in our database) using real money, Luneri, or cryptocurrency, the Australian Consumer Law ("ACL") applies to that transaction.
You acknowledge and agree that:
Important: We do not provide financial or tax advice. You are responsible for any GST, capital gains, or reporting.
The Game uses cryptographically secure RNG. Outcomes are statistically independent for each player and each roll.
Probability Disclosure. For every paid chest, crate, key, or similar mechanic that uses RNG to determine contents, we publish a Probability Table in-game and on the official website. These tables are:
No Guarantee of Outcome. You acknowledge that:
Item Replacement ≠ Refund. If we replace an item from a loot container due to bugs or balance, this is a repair under ACL — not grounds for refund.
ACL and Loot Containers. The consumer guarantee of "acceptable quality" applies to the container itself (it must open and roll according to the published Probability Table). It does not guarantee any specific item will drop, nor does it apply to the stats or utility of items received.
Balance Changes. We may adjust drop rates, item stats, or mechanics at any time. Such changes do not breach ACL guarantees.
The Platform may enable you to acquire, hold, use, or interact with Blockchain Items, or to connect to third-party wallets, marketplaces, or services. You acknowledge and agree that:
Blockchain Risks. You acknowledge that blockchain networks are decentralised and may experience forks, 51% attacks, or governance changes. Codebit Labs is not liable for any loss of Blockchain Items resulting from such events.
Any on-platform representations or integrations of Blockchain Items are provided as part of the Platform and are subject to change or removal by us at any time, including where necessary for technical, legal, or balancing reasons.
From time to time, we may offer you the ability to purchase Virtual Currency, Virtual Items, access passes, or other products or services in or through the Platform (together, "Paid Services"). By placing an order for Paid Services, you authorise us (or our payment processors) to charge your selected payment method for the relevant amounts, including any applicable taxes and fees.
14-Day Cooling-Off (Digital Goods). If you are an Australian consumer, you may cancel any purchase of Virtual Currency or Paid Services within 14 days of purchase and receive a full refund, provided you have not used, spent, or transferred the purchased items. Contact support to start this process.
Scope of Refunds. The 14-day cooling-off and ACL remedies apply only to:
No Refund in Other Cases. Except for the cooling-off right above or where required by the ACL, all purchases are final and non-refundable, including where:
You acknowledge and agree that:
Nothing in this section is intended to exclude, restrict, or modify any rights you may have under the Australian Consumer Law or any similar legislation that cannot lawfully be excluded, restricted, or modified.
WHILE THE PLATFORM (INCLUDING THE GAME CLIENT) IS RUNNING, WE MAY MONITOR AND COLLECT CERTAIN INFORMATION ABOUT YOUR USE OF THE PLATFORM AND YOUR DEVICE FOR THE PURPOSES OF OPERATING, SECURING, AND IMPROVING THE PLATFORM, ENFORCING THESE TERMS, AND DETECTING CHEATING, UNAUTHORISED PROGRAMS, OR OTHER MALICIOUS OR UNAUTHORISED ACTIVITY.
This may include (to the extent permitted by law) information such as account identifiers, device identifiers, operating system details, running processes or modules relevant to anti-cheat detection, game telemetry (such as actions, movements, and performance data), crash reports, and network information. We may combine this information with other data we hold about you in accordance with our Privacy Policy.
Privacy Collection Notice. When the Game client runs, we collect the categories of personal information listed in our Privacy Policy (APP 3). You may object to non-essential collection (if available) in Settings; however, anti-cheat functions cannot be disabled.
If the Platform detects the use of an unauthorised program or other prohibited conduct, we may exercise any of our rights under these Terms, including suspending or terminating your Account, restricting your access to the Platform, or taking any other action we consider appropriate, with or without additional notice to you.
For more information on how we handle personal information, please refer to our Privacy Policy.
We may from time to time deploy or require you to install patches, updates, or other modifications to the Game or Platform (including remote updates to the Game client on your device) to improve, maintain, rebalance, or modify the Game or Platform, or to address security, legal, or technical issues. These updates may change how the Game operates, how Virtual Items function, or how certain mechanics (including drops and rewards) are implemented.
We may also modify, suspend, or discontinue any part of the Platform (including specific modes, servers, features, items, or events) at any time. Except as required by law, we are not liable to you or any third party for any such modification, suspension, or discontinuation.
The materials appearing on our website and in the Game are provided for general information and entertainment purposes only. We do not warrant that any materials, information, or content are accurate, complete, current, or free from errors. We may change materials on the website or in the Game at any time without notice. You rely on any materials at your own risk.
The Platform may contain links to websites, services, or resources operated by third parties. We have not necessarily reviewed all of the sites or resources linked to the Platform and are not responsible for their content, accuracy, privacy practices, or availability. The inclusion of any link does not imply our endorsement of the linked site or resource. Your use of such sites and resources is at your own risk and subject to any applicable terms and policies of those third parties.
To the maximum extent permitted by law, the Platform (including the Game, Accounts, Virtual Currency, Virtual Items, Blockchain Items to the extent we have any control over them, and all related services and content) is provided "as is" and "as available". We make no representations, warranties, or guarantees of any kind, express or implied, about the Platform, including (without limitation) any implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement, or that the Platform will be error-free, uninterrupted, secure, or free from viruses or other harmful components.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantees, rights, or remedies that you may have under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, or any similar legislation, that cannot lawfully be excluded, restricted, or modified ("Non-Excludable Rights").
To the maximum extent permitted by law, and subject to your Non-Excludable Rights:
In the context of this agreement, "consequential loss" includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, in contract, equity, tort (including negligence), indemnity, or otherwise.
To the maximum extent permitted by law, you indemnify and hold harmless Codebit Labs, its directors, officers, employees, contractors, and licensors (together, "Indemnified Parties") from and against any claims, actions, proceedings, losses, damages, costs, and expenses (including reasonable legal costs) suffered or incurred by any Indemnified Party arising out of or in connection with:
Your indemnity does not apply to the extent a claim is caused by our negligence, fraud, or wilful misconduct.
We may suspend or terminate your right to use the Platform (in whole or in part), or suspend or close your Account, at any time with or without notice, if we reasonably believe that:
For non-serious breaches, we will provide 7 days’ notice to remedy before permanent termination, unless immediate action is required to protect the Platform or other users.
We will act reasonably in exercising these rights and, where appropriate, may provide you with an opportunity to remedy the issue. However, we are not obliged to do so in circumstances of serious or repeated breach, or where required by law or to protect the Platform or other users.
These Terms commence when you first access or use the Platform and continue until terminated in accordance with this section. You may terminate these Terms at any time by permanently ceasing all use of the Platform and, if applicable, deleting the Game client from your devices. If you continue to use the Platform after your Account is terminated, these Terms will continue to apply to that use.
On termination of these Terms for any reason:
Termination of these Terms does not affect any rights or obligations that have accrued up to the date of termination, or any rights or obligations that by their nature are intended to survive termination (including provisions relating to intellectual property, liability, indemnity, and dispute resolution).
The Game is an online service that must be played on our servers and is not offered as a standalone, offline product. We may at any time (acting reasonably and having regard to our commercial and legal obligations) discontinue, suspend, or permanently cease providing the Game or any part of it, including all or some game servers, features, or modes.
If we permanently cease providing the Game in its entirety, we will use reasonable efforts to give you prior notice where practicable. Except to the extent required by law, we are not obligated to provide any refunds or compensation in connection with the discontinuation of the Game or any related services.
If you have a concern or dispute with us in connection with the Platform or these Terms, you agree to first contact our support team and use reasonable efforts to resolve the issue informally. We will use reasonable efforts to work with you in good faith to resolve the dispute.
Step 1: Submit a ticket via in-game support (response within 5 business days).
Step 2: If unresolved after 14 days, escalate to [email protected] (response within 10 business days).
Step 3: Mediation in Australia under the Resolution Institute Rules before litigation.
These Terms are governed by the laws of Australia. Any disputes must be resolved in a court of competent jurisdiction in Australia or another jurisdiction we reasonably nominate and any courts entitled to hear appeals from those courts, and waive any objection to proceedings being brought in those courts on the grounds of inconvenient forum or similar.
You and Codebit Labs agree that any dispute will be resolved on an individual basis. You waive any right to bring or participate in a class, collective, or representative proceeding, except where such waiver is prohibited by law (e.g. ACL Part IVA).
If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision will be severed from these Terms and the remaining provisions will remain in full force and effect.
You must not assign, transfer, or otherwise deal with your rights or obligations under these Terms without our prior written consent. We may assign, transfer, or otherwise deal with our rights or obligations under these Terms (in whole or in part) without your consent, including in connection with a merger, acquisition, corporate reorganisation, or sale of assets.
These Terms, together with our Privacy Policy and any additional terms or policies expressly incorporated by reference, constitute the entire agreement between you and us in relation to the Platform and supersede any prior or contemporaneous understandings, agreements, representations, or communications, whether oral or written, relating to the Platform.
No failure or delay by us in exercising any right, power, or remedy under these Terms operates as a waiver of that right, power, or remedy. A waiver is not effective unless it is in writing and signed by us.